Insider’s Tale Warns of Damage from Digital Disruption

This inside account of digital disruption at the venerable New Republic by former editor Franklin Foer is likely to feel familiar to anyone working in the news business today — you read it with a sense of foreboding since the underlying question is whether journalistic diversity is compatible with a digital business model that relies of mass appeal and the quest for greater and greater audience.

There are many interesting tidbits here. According to Foer, owner Chris Hughes, one of the founders of Facebook,  hates selling advertising, which “makes him feel seedy.”  His description of an obsessive compulsion with Chartbeat illustrates the influence data and metrics have on journalism. But it is his description of how reliance on Silicon Valley has warped the media market that gives the piece its power:

“As Silicon Valley has infiltrated the profession, journalism has come to unhealthily depend on the big tech companies, which now supply journalism with an enormous percentage of its audience—and, therefore, a big chunk of its revenue.

“Dependence generates desperation—a mad, shameless chase to gain clicks through Facebook, a relentless effort to game Google’s algorithms. It leads media outlets to sign terrible deals that look like self-preserving necessities: granting Facebook the right to sell their advertising, or giving Google permission to publish articles directly on its fast-loading server. In the end, such arrangements simply allow Facebook and Google to hold these companies ever tighter.

“What makes these deals so terrible is the capriciousness of the tech companies. Quickly moving in a radically different direction may be great for their bottom line, but it is detrimental to the media companies that rely on the platforms. Facebook will decide that its users prefer video to words, or ideologically pleasing propaganda to more-objective accounts of events—and so it will de-emphasize the written word or hard news in its users’ feeds. When it makes shifts like this, or when Google tweaks its algorithm, the web traffic flowing to a given media outlet may plummet, with rippling revenue ramifications. The problem isn’t just financial vulnerability, however. It’s also the way tech companies dictate the patterns of work; the way their influence can affect the ethos of an entire profession, lowering standards of quality and eroding ethical protections.”

The article in The Atlantic is worth a full read: When Silicon Valley Took Over Journalism.

IFMS Blog Archive
IFMS Special reports
Kleine Zeitung Digital Transformation case study
Kleine Zeitung Digital Transformation case study
‘Västerbottens-Kuriren’ – Success with paid content in the regional press
‘Västerbottens-Kuriren’ – Success with paid content in the regional press